Building trust-based relationships to enable growth
We recognise that our success and ability to deliver growth depends on the support of all our stakeholders.
As an international petrochemical company, Sasol is highly regulated at local, national and international levels. We also have to address expectations from diverse stakeholder groups with varying views of value creation.
Stakeholder engagement is fundamental to enabling Sasol’s strategic objectives as the process of protecting, creating and growing value is advanced through relationships with others.
It is a business imperative to understand and be responsive to the needs and interests of our stakeholders. Maintaining our socio-political licence to operate is core to how we work with our stakeholders.
Our stakeholder engagement approach is supported by open and effective communication, clear and agreed-on feedback processes, mutually beneficial outcomes where possible and inclusiveness and integrity. We participate in initiatives to inform and ensure a best-practice approach in the areas of sustainability and social impact. We actively engage with our stakeholders to ensure the achievement of the best outcomes and strive towards a sustainable multi-stakeholder approach to solve difficult challenges.
Our strong commitment to the communities in which we operate drives our approach to sustainability. This includes socio-economic development, responsible business, transparency, health and partnership in infrastructure provision.
Our stakeholders are persons or groups who are directly or indirectly affected by our operations, as well as those who have interests in our business and/or the ability to influence outcomes – either positively or negatively.
Sasol has a complex network of stakeholders, often with competing interests.
Stakeholders may include local communities, national, provincial or local government authorities, politicians, religious leaders, civil society organisations and groups with special interests, the academic community and media. In addition, they include employees, investors, suppliers, customers and business partners.
Our stakeholder focus is to position sasol as a credible partner and build trust with all our stakeholders
|Continued engagement with governments on matters of mutual interest.|
|Through townhall engagement sessions, our Joint CEOs communicated and reached over 80% of employees.|
|Increased our SMMEs loan book funding to R139 million.|
|Refocused our social investment spend on underserved communities and spent R676 million globally on initiatives.|
|Stepped up our engagement with NGOs particularly regarding environmental matters.|
|Improved tonality and share of Sasol’s voice in the media through highlighted engagement.|
|Reinforced a stakeholder-focused mindset across the organisation by rolling out our Sasol Stakeholder Engagement Approach.|
Addressing stakeholders’ priority issues
While our stakeholders and the issues they raised are diverse, there are four main issues that emerged as a result of feedback from stakeholder engagements.